The office staff, especially Amy, kept me well informed on the progress of my job and ensured I was happy with my service. She is very pleasant to speak with on the phone and made everything seamless from the initial estimate appointment, then the installation and lastly the final walk through.
The installation crew arrived on time, the work was completed efficiently and they made sure the area was cleaned up before leaving each day. The gentlemen were polite and considerate. They made sure I was aware each morning when they arrived and when they would be leaving every afternoon. There were no surprises. I could easily plan my other daily activities around them.
Finally I would like to express my sincere appreciation for the professionalism of Mike Manore. I am a business college professor and spend a lot time educating young adults on how to be professional and why it is important. It is nice do work with an individual that understands that concept and does it well. Everything about the products and installation process were well explained. All my questions were answered to my satisfaction. I couldn’t have asked for a better experience.
In conclusion I will say that over the years I have done business with several different irrigation companies and M & D Sprinklers far exceeds the service I have received in the past. I look forward to working with them in the future and have no doubt I will be pleased with their service.
Brent and Anna H
James B. F.
Thanks for the great job you did installing our sprinkler system. Everything was done at a very competitive price, in a professional manner and within the time frame your promised… The ladies in the office were also very courteous and helpful when we asked for assistance…
Mike & Sharon B.
Mike and crew came out and installed a complete spinrkler system in a very thoughtful, professional and timey fashion. The customer service at all levels reflects the pride and quality of work they deliver. We are thrilled with our neew system, but just as important are the care, concern and quick response of all the staff!
We are Happy Customers!
Steven and Becky H.
Rose Mary W.
Today Diego (great tech, remembered me and my house from last time and very good and fast at his job) came out and fixed a zone of mine, #10 out of 14, that had quit working, replacing the solenoid and the valve. He also, per my request, inspected and tested all zones, replaced a few older spray heads, set and adjusted everything, etc. We built the house and had your system installed in 2008. Derrick was our sales person and I was glad to find out he is still there. He actually answered some questions for me about the zone outage before I initially booked this service call.
I am in a service business also, so I have a pretty good feel for customer relations, value, scheduling, and installations, and I wanted M&D to know that I always appreciate the courteous service, what I consider to be, very reasonable prices. Diego was at my home for maybe 1.5 hours, replace parts throughout, dug up that zone, cut and re-piped it, and my final bill was $240 total. We have a large lot and a large home with tons of landscaping, so believe me when I have gotten some pretty scary invoices from a variety of service companies over the years.
I would, and indeed have, recommended M&D Sprinklers to anybody that inquires about this type of system. Thank you for doing things the right way.
Charlotte and Larry T.
Bill and Cheryl N.